We recommend: remote user testing

  • 10-30 users according to your target, for each given country
  • Results in 7 to 10 business days
  • Provides user feedback in record time and across a wide sample of users testing in their everyday environment
  • Scenario with 3 to 10 steps
  • Collect 100 to 300 positive or negative feedback points
  • Post-moderated
Learn more about this UX method

Of course, this little exercise has its limits.
For tailor-made advice, do not hesitate to contact our experts.

Ask for a tailor-made advice
"It's very important to listen to our users so that we can always be at the forefront and really meet their expectations. Without the users, our brand is finished.”

- Régis Koenig, Director of Service Policy and Customer Experience at Fnac Darty

"Working with Ferpection felt like being part of the team. Whatever the project, they throw themselves in 100%, starting with a true sense of what their customers are looking for."

- Amandine Spinas, Customer Research Manager at BPCE Finance