UX Research consulting for your research and user testing anywhere in the world

Ferpection specializes in UX Research, helping you understand the expectations and behaviors of your users. On your website, your application, remotely or in person, we help you convert your customer needs into actionable improvements and positive impact for your business, society and the planet. We call this: UX for Good.

Ferpection | User research platform, UX consultancy

Your UX research in a few days

qualitative or quantitative study with support according to your needs

Qualitative and quantitative UX research studies

We write

A methodological approach to UX or UI testing that fits your needs, from prototyping to deployment of your site

Ferpection | User research platform, remote user tests, user recruitment

We recruit

Your B2C end users and B2B end users using our bespoke user research platform and panel of testers

We conduct appropriate qualitative or quantitative study

We conduct the study

Remote user tests, individual interviews, UX focus groups, quantitative surveys, UX audit, we do everything we can to help you refine your client knowledge

Our UX researchers and product designers optimize the user experience of your project.

We recommend

Our UX researchers provide you with modifications adapted to your business in order to enrich your project roadmap, improve the customer journey and usability of your website or mobile application

User experience, benchmark studies, e-commerce, user testing, UX design: download our latest white papers

Best practices & UX trends USAMeasuring UX performanceBest practices & UX trends China

Our happy customers

Coca Cola Samsung Airbus L'Oréal Orange Leroy Merlin LVMH More customers

Customer journey, agile tests, remote tests... Discover how Lacoste optimizes its e-commerce site continuously while preserving its brand image, in France and in the United States.

Read the customer case
Crédit Agricole

To evaluate the relevance of the chatbot versus a classic form in the context of a subscription process, Crédit Agricole Technologies and Services set up a comparative study to test the experience offered by its competitors.

Read the customer case
Bouygues Telecom Entreprises

Card sorting, user path evaluation, prototype testing, find the main elements of this project in the Bouygues Telecom Entreprises case study. We detail their entire UX approach for the redesign of their site.

Read the customer case

Our full démo in vidéo

Our UX research and testing methodologies

Our team of UX consultants knows that each study must be personalized and customized to be as relevant as possible. Remote user testing, focus groups, quantitative surveys and individual interviews, our UX methodologies cover all your requests. It is said that perfection does not exist, however we do everything possible to ensure that our services help you succeed and reach Ferpection.

Using remote testing via our user research platform, we can listen to your users anywhere in the world

Ferpection covers the world! Do you want to increase your client knowledge, conduct recurring tests, UX audits, redesign user paths or design new offers abroad? Our team of UX research consultants can help you with your project. You can also meet our consultants live in Paris, Lyon, Bordeaux, London, New York, Valencia...

User testing in London, UK and globally

Our technology and expertise for your UX projects

User research platform

A unique UX research platform available in 8 languages

UX Research company, UX research consultancy

A team of experts in UX Research and UX Design

All about UX research with our blog

UX Design, UX Research, liberated company principles, don't miss our new content!

Founded in 2014 by Arnaud Limbourg and Thibault Geenen, Ferpection is a company specializing in UX research. We improve the performance of websites and mobile applications through user experience. Through our consultancy, you can get to know your customers better. Design of a new offer, redesign of user journeys, recurring tests or UX audits, they are all part of our services. But this is only the beginning! With the UX for Good approach, we have made it our mission to generate a positive impact through UX for more sobriety, inclusiveness and accessibility.

Learn more about UX for Good