UX Research consulting for your research and user testing anywhere in the world
Ferpection specializes in UX Research, helping you understand the expectations and behaviors of your users. On your website, your application, remotely or in person, we help you convert your customer needs into actionable improvements and positive impact for your business, society and the planet. We call this: UX for Good.
Your UX research in a few days
qualitative or quantitative study with support according to your needs
We write
A methodological approach to UX or UI testing that fits your needs, from prototyping to deployment of your site
We recruit
Your B2C end users and B2B end users using our bespoke user research platform and panel of testers
We conduct the study
Remote user tests, individual interviews, UX focus groups, quantitative surveys, UX audit, we do everything we can to help you refine your client knowledge
We recommend
Our UX researchers provide you with modifications adapted to your business in order to enrich your project roadmap, improve the customer journey and usability of your website or mobile application
User experience, benchmark studies, e-commerce, user testing, UX design: download our latest white papers
Customer journey, agile tests, remote tests... Discover how Lacoste optimizes its e-commerce site continuously while preserving its brand image, in France and in the United States.
Read the customer caseTo evaluate the relevance of the chatbot versus a classic form in the context of a subscription process, Crédit Agricole Technologies and Services set up a comparative study to test the experience offered by its competitors.
Read the customer caseCard sorting, user path evaluation, prototype testing, find the main elements of this project in the Bouygues Telecom Entreprises case study. We detail their entire UX approach for the redesign of their site.
Read the customer caseOur full demo in video
Our UX research and testing methodologies
Our team of UX consultants knows that each study must be personalized and customized to be as relevant as possible. Remote user testing, focus groups, quantitative surveys and individual interviews, our UX methodologies cover all your requests. It is said that perfection does not exist, however we do everything possible to ensure that our services help you succeed and reach Ferpection.
Using remote testing via our user research platform, we can listen to your users anywhere in the world
Ferpection covers the world! Do you want to increase your client knowledge, conduct recurring tests, UX audits, redesign user paths or design new offers abroad? Our team of UX research consultants can help you with your project. You can also meet our consultants live in Paris, Lyon, Bordeaux, London, New York, Valencia...
Our technology and expertise for your UX projects
A unique UX research platform available in 8 languages
A team of experts in UX Research and UX Design
All about UX research with our blog
UX Design, UX Research, liberated company principles, don't miss our new content!
Founded in 2014 by Arnaud Limbourg and Thibault Geenen, Ferpection is a company specializing in UX research. We improve the performance of websites and mobile applications through user experience. Through our consultancy, you can get to know your customers better. Design of a new offer, redesign of user journeys, recurring tests or UX audits, they are all part of our services. But this is only the beginning! With the UX for Good approach, we have made it our mission to generate a positive impact through UX for more sobriety, inclusiveness and accessibility.
