We recommend: a focus group

  • 6-10 users in France and other countries
  • Results in 2 to 3 weeks
  • Allows you to generate ideas, explore group dynamics, ideal for creating or developing your projects, using for example various creative exercises such as card sorting, crazy8, etc.
  • Duration of sessions : 2 to 3 hours
  • Moderated by a professional facilitator
  • In a room with one-way glass, or remotely by visio
Learn more about this UX method

Of course, this little exercise has its limits.
For tailor-made advice, do not hesitate to contact our experts.

Ask for a tailor-made advice
"It's very important to listen to our users so that we can always be at the forefront and really meet their expectations. Without the users, our brand is finished.”

- Régis Koenig, Director of Service Policy and Customer Experience at Fnac Darty

"Working with Ferpection felt like being part of the team. Whatever the project, they throw themselves in 100%, starting with a true sense of what their customers are looking for."

- Amandine Spinas, Customer Research Manager at BPCE Finance