Consulting service: UX audit

Evaluate your existing product

To prepare for a redesign, make major changes to an experience effectively, or evaluate your product after launch, it is important to identify its strengths and weaknesses.

UX audit, based on our expertise and your users, allows you to capitalize on what already exists to improve the value of your experience.

Identify the strengths and weaknesses of your existing product with a UX audit

The objectives of a UX audit

(non-exhaustive list of examples)

Optimize your conversion rates
Improve your post-launch product
Integrate changing user expectations into your offer

Adapt user journeys to develop in another country
Identify flaws while capitalizing on strengths with a view to an overhaul
And many others depending on your project

Looking to do a UX audit?

Request a tailor-made proposal

Your deliverables

(non-exhaustive list of examples)

A clear vision of your user journeys and points of friction
A review of your value proposition
A mapping to prioritize your areas of optimization
Detailed and post-moderated user feedback
Visual recommendations to prepare your redesign
Analysis of perception and brand image

Selection of functionalities to develop according to the chosen core target

Discover our customer case on iterative tests

Lacoste continuously optimizes its customer journey through recurrent user tests.

Lacoste case study

A UX audit in practice

Starting at 2 weeks
Starting at €9,000
- Europe
- North America
- South America
- Asia
- Africa
- Australia
- BtoB targets
- BtoC targets
- Digital projects

Example of UX method

Each process is tailor-made according to your needs.

Define study objectives Framing
Identify the points of friction of your user experience With an analysis of your web data
Evaluate the experience and understand the points of friction With remote user test
Define the axes of optimization With UX analysis and recommendations

UX Audit with Ferpection : they talk about it

"Exploring key markets such as US and China, Ferpection's usability tests empowered us with testing and international validation of our key hypothesis during the e-commerce relaunch project for one of our luxury customers."

- Rémy Huynh, Program Director AKQA