"It's very important to listen to our users so that we can always be at the forefront and really meet their expectations. Without the users, our brand is finished.”
- Régis Koenig, Director of Service Policy and Customer Experience at Fnac Darty
"Working with Ferpection felt like being part of the team. Whatever the project, they throw themselves in 100%, starting with a true sense of what their customers are looking for."
- Amandine Spinas, Customer Research Manager at BPCE Finance
