We recommend: a quantitative survey

  • 400 respondents representative of the target population in a given country, adaptable to your specific target
  • Results of the study in 1 to 2 weeks
  • Allows for a representative user sample in order to validate and prioritize elements
  • 15 online questions of your choice
  • 2 open questions maximum
  • Completed online by users
Learn more about this UX method

Of course, this little exercise has its limits.
For tailor-made advice, do not hesitate to contact our experts.

Ask for a tailor-made advice
"It's very important to listen to our users so that we can always be at the forefront and really meet their expectations. Without the users, our brand is finished.”

- Régis Koenig, Director of Service Policy and Customer Experience at Fnac Darty

"Working with Ferpection felt like being part of the team. Whatever the project, they throw themselves in 100%, starting with a true sense of what their customers are looking for."

- Amandine Spinas, Customer Research Manager at BPCE Finance