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You can also reach us on +33 1 76 40 00 15 or meet our advisors in Paris, Lyon, Bordeaux, New York, London, Valencia in Spain, etc.

L'oréal
"All customer requirements are validated by a Ferpection study and all of our prototypes are multi-country tested and if they do not score at least a 4 out of 5, they do not proceed to the next stage. Ferpection provides us with a true internal user label."

- Vincent Arcin, Director of Digital services Factory at L'Oréal

Head
"We wanted to test our platform with users of different cultural backgrounds in markets such as Germany, the US and the UK. These results helped us finalise our international rollout and avoid the trap of a one-size-fits-all site."

- Matt Thomas, Head of Creative Production and Operations at Head

Puma
"Thanks to these user tests, we received clear and well-founded answers to our questions. Everything was done in a very reactive manner and we now have clear and quantified data to present to our client and management."

- Gautier Gaschaud, E-Trade Marketing Puma

ROI of UX Research

Satisfaction

+ 40%

Conversion

+ 30%

Productivity

+ 25%

Coca Cola Samsung Airbus L'Oréal Orange Leroy Merlin LVMH
We find the correct qualitative or quantitative method for your UX research

We define

the research approach that fits your needs

We recruit users who are specifically geared towards your user testing.

We recruit

your B2B, B2C or internal users

We carry out the qualitative or quantitative research.

We carry out

user testing, user interviews, focus groups, quantitative surveys

Our UX researchers and product designers optimise your user experience.

We recommend

custom-made modifications to optimize your project