See all solutions
Results in 2 to 3 weeks
Great for generating ideas locally or anywhere in the world, ideal for creating or developing your projects, exploring group dynamics, leveraging creative workshops methods such as card sorting, crazy8, etc.
Duration of sessions: 2 hours
Moderated by a professional facilitator
In a room with all users, most often with one-way glass
What type of UX research can you do with a focus group?
Here are some non-exhaustive examples:
To understand customer behaviors and needs.
Concept / idea testing
To evaluate users' interest for a concept and refine your project with generated insights.
To co-build products and services with your customers, based on their needs.
Deliverables of a focus group
Report with analysis
Material resulting from group work if this is the case
Video capture of sessions ( to be validated before the project)
Room rental and management
International and translations
How does this UX research takes place?
The Success call allows us to finalise with you the objectives and the protocol of the focus group.
We recruit users according to the targeting criteria identified together upstream, in your local country as well as internationally.
We invite to the focus group more users than the desired number, in order to avoid withdrawals.
We write the interview guide, based on your goals. This guide will be followed by the facilitator during the focus group sessions.
During the study, the facilitator is assisted by another professional who transcripts the sessions.
Participants are invited to various workshops, tests and scenarios to explore your issues.
Session videos are recorded.
Analysis are provided from toplines to in-depth report, including cultural awareness in the case of international interviews.
Our user researcher's tip
"So that a good group dynamic can take place, it's important to have consistent profiles within the same group.... and heterogeneous profiles from one group to another to diversify your target."
Anaïs Valentin, User Research Director at Ferpection
Why do a focus group with Ferpection?
The quantitative survey is one of the specialties of our User Research Director. She has since shared her expertise with her team.
We have combined these skills with Ferpection DNA, specialist in UX and digital interfaces.
We accompany you from A to Z for your focus group.
Discover our other UX research methods
* Licence/Copyrights: Freepik