"We called Ferpection in order to identify the optimization points in our application SIMA, targeted for our maintenance staff. With efficiency and flexibility, they conducted testing with their user testers and interviewed our staff in order to guranatee a fluid experience that meets our users needs."

Marie Bouard, Paris City Council

"Working with Ferpection secured the launch of our new website. In a field where user expectations are high, we wanted to redesign our online services by putting the user at the heart of our approach. From the first tests, this orientation was generally welcomed by the community. At the same time, they were able to quickly identify misunderstandings or inconsistencies that altered their course. The Ferpection experience has brought us closer to our users. It has raised our demand and quality of service on the web. Our website is more fluid, more accessible, simpler and it will continue to evolve to take into account the feedback."

Théodore Martin-Labiche, National Agency for Automated Treatment of Offenses