"User-centered design means working with your users all throughout the project."
- Donald A. Norman, "Guru of Workable Technology" by Newsweek
"All our customer needs are verified through research led by Ferpection. Then all our prototypes are tested at international level and they cannot move forward without a user score above 4 out of 5. Ferpection provides us with our user metrics."
- Vincent Arcin, Director of Digital Services Factory at L'Oréal
"We wanted to test against different cultural and users behaviors across markets such as Germany, US and UK. The results helped form our final rollout and avoid having a one size fits all site."
- Matt Thomas, Head of Creative Production and Operations at Head
the research approach that fits your needs
your B2B, B2C or internal users
user testing, user interviews, focus groups, quantitative surveys
custom-made modifications to optimise your project