"We partnered with Ferpection on strategic subjects. They were able to conduct international exploratory researches impeccably while offering an innovative analysis framework, which deeply helped structure our strategic thinking and our roadmap."
- Adrienne Rostaing, Analytics & Customer Services Manager for Guerlain
"Through Ferpection research, we were able to understand our new users' experience and make sure we could deliver a roadmap that meets customers' expectations."
- Céline Bonnevay, Head of Mobile Applications Product for Meetic
Our user researcher's tip
"In order to consolidate the results, it is important not to diversify the profiles within the same sample."
- Anaïs Valentin, User Research Director at Ferpection
Why do an individual user interview with Ferpection?
We are specialists in remote and face-to-face UX research.
A specialised facilitator will lead the user interviews.
The heart of our activity is the UX study of digital interfaces. We have completed more than 700 studies of websites, mobile applications, but also chatbots, terminals and connected objects.
Beyond the digital, we master the study of the entire customer journey: media, website, store, customer service, app, ...
Discover our other UX research methods
* Licence/Copyrights: Freepik
You have a project and want to adopt a user-centric approach?