Design for your users

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If you want to become a tester, it is this way

"User-centered design means working with your users all throughout the project."

- Donald A. Norman, "Guru of Workable Technology" by Newsweek

L'Oréal
"All our customer needs are verified through research led by Ferpection. Then all our prototypes are tested at international level and they cannot move forward without a user score above 4 out of 5. Ferpection provides us with our user metrics."

- Vincent Arcin, Director of Digital Services Factory at L'Oréal

Head
"We wanted to test against different cultural and users behaviors across markets such as Germany, US and UK. The results helped form our final rollout and avoid having a one size fits all site."

- Matt Thomas, Head of Creative Production and Operations at Head

UX research ROI

+40% on client satisfaction
+30% on conversion rate
+25% on productivity
Coca Cola Samsung Airbus L'Oréal Orange Leroy Merlin LVMH
We find the correct qualitative or quantitative method for your UX research

We define

the research approach that fits your needs

We recruit users who are specifically geared towards your user testing.

We recruit

your B2B, B2C or internal users

We carry out the qualitative or quantitative research.

We carry out

user testing, user interviews, focus groups, quantitative surveys

Our UX researchers and product designers optimise your user experience.

We recommend

custom-made modifications to optimise your project