Client contact: +33 1 76 40 00 15 [email protected]

Our UX research and testing methods

Discover a tailor-made UX study to fit your requirements in just a few clicks

What can you test and explore?

Make the most of every opportunity to listen to your users

A unique platform to use in SaaS or accompanied by our experts

Dashboard of the client report
  • Access all your studies on one platform
  • Set up and launch your test online
  • Visualise and process the collected data
  • Export and download results and analysis
  • Unlimited access to your team with rights management
Parot
"Ferpection identified 10 priority optimisations, fully aligned with our strategy, most of which are now live on our website parrot.com."

- Mathieu Parisot, Senior Digital Manager at Parrot

B2C, B2B, B2E and international user targeting

  • Use our panel of over 250 000 testers,
  • or activate your own database,
  • or let our experts recruit specific profiles with our trusted partners
  • We will guide you to adapt the methods to your needs.
L'Oréal
“Within 7 days, Ferpection gathered and analyzed more than 500 users' stories. This was the key to optimising our Style My Hair application and ensuring its success from day one.”

- Camille Marquet, International Digital Project Manager at L’Oréal

Listen to users from all over the world

Our UX research and product design experts are here to guide you

Dashboard of the client report
  • They help you choose the adapted user research method
  • They guarantee the quality of the results
  • They analyse the results and, on demand, propose an action plan
  • They raise awareness of the importance and good practices of user testing for your teams
Fnac-Darty
"Working with Ferpection is a real pleasure, the team is always there to support and help you, to find new ideas and enrich your level of engagement with the customer experience, all done extremely fast."

- Régis Koening, Services Policy and User Experience Director at Fnac Darty

How does it work?

Budget proposition for your user testing and UX research

Validation of your goals and commercial proposal

Validation of the choice of the UX research

Set up of the chosen UX research method

Our users test and give feedback on your project

Field research

With users from the Ferpection panel or your own client files

Our UX experts send you their analysis

Follow-up on results

We gather your feedback on the user testing and research done together

Feedback call